Summary: Know your customers, differentiate yourself and play to your strengths.
Continue reading “Trump’s victory delivers 5 key business lessons for all of us”
Summary: By running ‘naked’ you cannot resort to music for motivation – you have to get it from within. This affects other aspects of your life as well.
Continue reading “How running ‘naked’ made me a stronger person”
Summary: Beware of labels – they can trick you into becoming convenient excuses and can turn into self-fulfilling prophecies.
Summary: Habits are built through consistency. There will be times when you will want to give up – the key is to recognize those moments and not to let them ruin your hard work.
Continue reading “Here’s the truth – it will be tough at times”
Dear Sales Person, Customer Service Representative, Company – basically anyone who calls me their “Customer”!
Continue reading “Customer Manifesto”
Summary: By being consistent, focused, having the right guidance and patience to wait for delayed gratification, you’re on the right path to achieving your goals.
Continue reading “18 minutes quicker in 5 months? This is how I did it”
Summary: Examine your relationships at work – a manager might be unconsciously the reason for someone’s poor performance. Be aware of the Pygmalion Effect and don’t let it affect you and your teams.
Continue reading “The forgotten lesson about leadership – the Pygmalion Effect”
Summary: Empathy instead of subconsciously putting yourself in someone else’s shoes and “consoling” them by applying your perspective to their goals.
Continue reading “If someone falls short of their target – don’t make it about yourself”
Summary: The healthiest way of accepting compliments is The Assertive Way, in which you don’t diminish yourself and you don’t oversell your accomplishments. You acknowledge your effort, learn from your success and grow.
Continue reading “Accept the compliment and shut up”
Summary: You don’t need to come up with a completely new product or a ground-breaking innovation to be successful in business – make it easy for your customers and they will love you.
Continue reading “Your competitive advantage is how you treat your customers”