Trump’s victory delivers 5 key business lessons for all of us
Summary: Know your customers, differentiate yourself and play to your strengths.
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How running ‘naked’ made me a stronger person
Summary: By running ‘naked’ you cannot resort to music for motivation – you have to get it from within. This affects other aspects of your life as well.
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Are the labels you’re giving yourself helping you?
Summary: Beware of labels – they can trick you into becoming convenient excuses and can turn into self-fulfilling prophecies.
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Here’s the truth – it will be tough at times
Summary: Habits are built through consistency. There will be times when you will want to give up – the key is to recognize those moments and not to let them ruin your hard work.
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Customer Manifesto
Dear Sales Person, Customer Service Representative, Company – basically anyone who calls me their “Customer”!
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18 minutes quicker in 5 months? This is how I did it
Summary: By being consistent, focused, having the right guidance and patience to wait for delayed gratification, you’re on the right path to achieving your goals.
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The forgotten lesson about leadership – the Pygmalion Effect
Summary: Examine your relationships at work – a manager might be unconsciously the reason for someone’s poor performance. Be aware of the Pygmalion Effect and don’t let it affect you and your teams.
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If someone falls short of their target – don’t make it about yourself
Summary: Empathy instead of subconsciously putting yourself in someone else’s shoes and “consoling” them by applying your perspective to their goals.
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Accept the compliment and shut up
Summary: The healthiest way of accepting compliments is The Assertive Way, in which you don’t diminish yourself and you don’t oversell your accomplishments. You acknowledge your effort, learn from your success and grow.
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Your competitive advantage is how you treat your customers
Summary: You don’t need to come up with a completely new product or a ground-breaking innovation to be successful in business – make it easy for your customers and they will love you.
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