Summary: You don’t need to come up with a completely new product or a ground-breaking innovation to be successful in business – make it easy for your customers and they will love you.
Continue reading “Your competitive advantage is how you treat your customers”
Summary: If you are more of an introvert and manage / work with extroverts, you first have to acknowledge that they are different to you and then above all let them speak and don’t kill their enthusiasm. Also, train yourself in the extrovert ways.
Continue reading “How to survive in a room with an extrovert”
Summary: An effective leader doesn’t have to be rude. It’s about finding the right balance between confidence, assertiveness and relationship building.
Continue reading “True leadership does not have a gender”
Featured image: that’s how the recipients of your loooong emails feel about them (credit: Liz Climo)
Summary: Your email will be most likely read on a mobile phone. Make it short enough to fit onto the screen without scrolling.
Continue reading “How long should your emails be?”
Summary: Lack of attention to detail should not be a valid justification for an incomplete / faulty piece of work – almost everybody has the ability to make their work outputs great!
Continue reading “I’m a fool – how about you?”